DMCA & Copyright Policy
Clear, transparent guidelines on how IgnoreHost manages intellectual property notices, legal jurisdiction, and content rights.
1 Jurisdictional Authority & Safe Harbor
IgnoreHost operates as an intermediary hosting provider (Information Society Service Provider). Our primary network hubs and servers are located exclusively in Amsterdam (the Netherlands) and Sofia (Bulgaria).
Under the Dutch Civil Code (Burgerlijk Wetboek, Article 6:196c) and Bulgarian Electronic Commerce Act, hosting service providers are granted safe harbor immunity and cannot be held liable for third-party stored data, provided the provider does not have actual knowledge of illegality established by a competent local court.
2 How We Handle Copyright Claims
Unlike United States hosting providers that automatically suspend customer accounts upon receiving an unverified email, IgnoreHost rigorously reviews all communications:
- Automated & Bot-Generated Claims: Automated scraping notices sent via bulk automated tools are non-actionable and discarded.
- Extraterritorial Claims: Notices citing solely US federal statutes (such as 17 U.S.C. § 512) without valid European legal standing are not legally binding on our infrastructure.
- Legitimate European Judicial Orders: We honor valid, enforceable court orders issued by competent judicial authorities in the Netherlands or Bulgaria following due process.
3 Formal Abuse Notification Protocol
If an intellectual property owner or authorized representative wishes to submit a formal complaint, the notification must contain the following verified details to be evaluated by our legal compliance team:
- Exact identification of the copyrighted work claimed to be infringed with verifiable registration evidence.
- Direct, specific URLs (exact file links) hosted on our IP space showing the alleged infringing material. Generic domain-level claims are invalid.
- Evidence of legal authority to act on behalf of the owner in the European Union.
- Full legal name, physical address, telephone number, and verifiable email address of the complaining party.
- A signed statement under penalty of perjury declaring that the information provided is accurate and that the complainant is the lawful copyright holder.
4 Customer Defense & Counter-Notice Procedure
We firmly defend our customers against anti-competitive, bad-faith, or fraudulent copyright claims. If a formal notice is forwarded to a customer, the customer has the opportunity to submit a counter-notice affirming their rights or fair use defense.
Upon receipt of a valid counter-notice, no account or service will be restricted unless the complainant presents formal proof of pending litigation in a court of competent jurisdiction.
5 Zero-Tolerance Prohibited Content
Our offshore privacy policy is strictly designed to protect legal free speech and civil liberties. The following malicious activities are strictly prohibited across all IgnoreHost networks:
Any server discovered hosting or facilitating the above prohibited materials will be terminated immediately without prior notice or refund.
6 Designated Compliance Agent
All formal communications, legal notices, and compliance requests must be directed in the English or Dutch language to our designated compliance desk:
Legal FAQs
Answers regarding our DMCA immunity and safe harbor procedures.